Learn how our streamlined three-step process makes vehicle transportation easy and stress-free. From obtaining a quote to receiving your vehicle at its destination, discover how we simplify the journey every step of the way. Explore our transparent and efficient approach to transportation today.
Quote and Book Your Order
Begin by requesting a quote for your vehicle transport needs using our online booking system or by contacting our customer service team. Provide us with details such as your pickup and delivery locations, vehicle type, and desired transport dates. Based on this information, we'll generate a competitive quote tailored to your specific requirements.
We Pick Up Your Vehicle
Once your order is confirmed, our experienced team will coordinate the logistics of picking up your vehicle. We work with a network of reliable carriers to ensure timely pickup from your desired location. Whether it's your home, office, or another convenient spot, we'll arrange for efficient pickup to get your vehicle on its way to its destination.
Receive Your Vehicle
Sit back and relax as we transport your vehicle safely and securely to its destination. Once your vehicle arrives at its destination, our team will coordinate the delivery process to ensure a smooth and seamless handover. Whether you're receiving your vehicle at your new home, a dealership, or another location, we'll make sure it's delivered to you with care and professionalism.
Your Questions Answered
At Big Dog Auto Transport, we transport various types of vehicles, including cars, trucks, SUVs, motorcycles, and more. Whether you have a standard sedan or a specialty vehicle, we have the expertise to handle your transportation needs.
We recommend booking your vehicle transport as soon as you know your desired pickup and delivery dates. This allows us to accommodate your schedule and ensures timely service. However, we also offer expedited options for those with more urgent transportation needs.
Yes, your vehicle is fully insured during transport. We work with reputable carriers who carry comprehensive insurance coverage to protect your vehicle throughout the transportation process. You can have peace of mind knowing that your vehicle is in safe hands.
We can accommodate non-operational vehicles, but additional fees may apply. Please inform us of your vehicle's condition when booking your transport so that we can make the necessary arrangements for loading and unloading.
For safety and insurance reasons, we do not allow personal items to be shipped inside the vehicle during transport. It's important to remove all personal belongings from the vehicle before pickup. However, items such as spare tires and factory-installed accessories are permitted.
We accept various payment methods, including credit cards, debit cards, bank transfers, and cash upon delivery to our lot. Payment is typically required at the time of booking to secure your transport reservation. Our team will provide you with detailed payment instructions during the booking process.
At this time, we primarily offer domestic vehicle transport services within the United States. However, we can assist with transportation to and from ports for international shipping. Please contact us for more information and to discuss your specific needs.
Our customer support team is available to assist you with any questions or concerns you may have. You can reach us by phone at 866-462-2746 or by email at support@bigdogautotransport.com. We're here to help and look forward to serving you!
